Local Services
Age Concern
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Chute House
Church Street
Basingstoke
01256 840553
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Basingstoke and Deane Borough Council Basingstoke and Deane Borough Council
Civic Offices
London Road
Basingstoke
Hants
RG21 4AH
Opening hours The Civic Offices are open (except on Bank Holidays) :
Mon to Thurs : 8.30am - 5.00pm
Friday : 8.30am - 4.30pm
Contact Centre and Switchboard The Contact Centre operating hours are:
Mon to Thurs : 8.30am - 5.30pm
Friday : 8.30am - 5.00pm
Phone (01256) 844844
Fax (01256) 845200
TextPhone (01256) 845400
SMS Text Messaging 07797 877006 Benefits - housing & council tax | (01256) 810680 | Business development | (01256) 845359 | Council tax | (01256) 358555 | Customer Contact Centre - abandoned vehicles
- asbestos
- bonfires
- car parking
- dog wardens
- drainage enquiries
- dropped kerbs
- food hygiene
- licenses
- noise complaints
- pest control
- refuse collection
- roads & footpaths
- street cleansing
- street lighting
- Bus/Travel Tokens
| (01256) 844844 | Electoral registration | (01256) 845264 | Housing - waiting list enquiries
- homelessness enquiries
| (01256) 845393
(01256) 845250 | Mayor's office | (01256) 845591 | Planning applications and appeals | (01256) 844844 | Planning enforcement | (01256) 845249 |
We can be contacted by email and have a number of addresses set up to allow your message to be directed to the most appropriate person at the council.
General enquiries may be sent to the following email address: customer.service@basingstoke.gov.uk or by using our online email form.
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Citizens Advice Bureau
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Franklin Avenue
Tadley
0118 9817660
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Green Cone Food Waste Digester The Green Cone is a food waste digester which has its base buried in the soil - this is where all the work takes place to ‘digest’ the food waste using heat and harmless bacteria, breaking it down to its natural components of carbon and water. It’s a natural process that relies on the heat from the sun, so the Green Cone needs to be placed in a sunny spot in your garden. Basingstoke and Deane Borough Council is currently offering residents the opportunity to buy
a cut price Green Cone food waste digester or Green Johanna 'hot composter', to help reduce the amount of rubbish thrown away. If you'd like more information visit www.basingstoke.gov.uk/environment/
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Green Garden Waste Collection Service Basingstoke and Deane Borough Council provides fortnightly collections of garden waste from March until early December. The collection service is for grass cuttings, hedge clippings, leaves, flowers, weeds and other green garden waste.
The service has been developed to make it easy for residents to recycle their green garden waste. It gives you the opportunity to have your garden waste collected rather than filling your car and taking it to the household waste recycling centre. The service can also take items which may not compost easily at home, such as large amounts of grass cuttings, hedge clippings and tree trimmings.
The green garden material is composted locally to produce Pro-Grow, a high quality organic soil conditioner, which is then available for residents to buy at the Household Waste Recycling Centres in Hampshire.
For lots more information about the service, including how to sign up for the service and answers to frequently asked questions, visit www.basingstoke.gov.uk/environment/
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Hampshire County Council
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Help the Aged - free Handy Van service
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Help the Aged has a free Handy Van service which for people meeting the following criteria:
- over the age of 60
- applicant’s disposable savings/ assetsdo not exceed 20,000 (excluding the value of their home)
- Handy Van operates within the area (which having checked the website, Silchester postcodes appear to be covered)
Help the aged will assess the safety and security of your home and fit chains and window locks if necessary for free, as well as safety features such as smoke and carbon monoxide detectors.
They can be contacted by calling 01255 473 999 or by visiting www.helptheaged.org.uk/en-gb/AdviceSupport/HomeSafety/SecureYourHome/default.htm
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Hospice Shop
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Chineham Shopping Centre
01256 331888
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Local Borough Councillors
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Marilyn Tucker 0125 678 2844
Roger Gardiner 0118 970 1109
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Local County & Borough Councillors
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Keith Chapman
0118 970 0831
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Mobile Library The mobile library that visits Silchester Village Hall is Rural Library Link 5, Route 4 from Chineham Library, calling on alternate Thursdays.
The library carries adult and childrens books (including large print and books on CD/tape), and DVD's can also be hired. Book tokens, stamps and cards can also be purchased. If the item is not on board then it can be requested! Membership is free and a standard Hampshire library ticket can be used. Items can be returned to any Hampshire library. Books borrowed and returned to the mobile library do not attract any fines for late return. Click here to view the mobile libraries information leaflet, or visit www.hants.gov.uk/library for further information. RLL 5 Route 4 Jan 7 21 | Feb 4 18 | Mar 4 18 | Apr 1 15 29 | May 13 27 | Jun 10 24 | Jul 8 22 | Aug 5 18 | Sep 2 16 30 | Oct 14 28 | Nov 11 25 | Dec 9 23 |
Mortimer West End The Bridges | 10am to 10.30am | Silchester, Village Hall | 10.40am to 11am | Pamber Heath Wakeford Court | 11.05am to 11.25am | Pamber Heath Road Memorial Hall | 11.30am to 12noon | Tadley, Glebe Close | 12.05pm to 12.25pm | Ramsdell Old School | 2.10pm to 2.30pm | Sherborne St John, Spring Close | 2.45pm to 3.10pm | Popley, Magnolia Court | 3.25pm to 3.45pm | Rooksdown, Gillies Road Near telephone box | 3.55pm to 4.15pm |
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Public Houses
www.thecalleva.com
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Silchester Parish Magazine
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Swimming Tadley Swimming Pool
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Travel and TransportHampshire Bus Company
01256 464501 | Reading Buses
0118 9594000 | 
Community Transport
01256 462101 | Travel Information Guide for Mortimer West End, Pamber and Silchester Similar to a bus service, running at set times, only it uses a minibus to pick up pre-booked passengers from bus stops. It costs the same as a bus service and passengers with a concessionary bus pass can travel for free. You will need to register before using this service by calling Hampshire County Council on 01962 846786. For more information click here to view the Village Link Transport Guide |
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