Local Services

	Age Concern
	Basingstoke and Deane Borough Council
	Buses
	Citizens Advice Bureau
	Dial-a-Ride Community Transport
	Hampshire County Council
	Help the Aged - free Handy Van service
	Hospice Shop
	Local Borough Councillors
	Local County & Borough Councillors
	Mobile Library
	Police
	Silchester Parish Magazine
	Swimming Tadley Swimming Pool

Age Concern

Chute House
Church Street
Basingstoke
01256 840553

back to index

Basingstoke and Deane Borough Council

Basingstoke and Deane Borough Council
Civic Offices
London Road
Basingstoke
Hants
RG21 4AH

Opening hours

The Civic Offices are open (except on Bank Holidays) :

Mon to Thurs : 8.30am - 5.00pm
Friday : 8.30am - 4.30pm

Contact Centre and Switchboard

The Contact Centre operating hours are:

Mon to Thurs : 8.30am - 5.30pm
Friday : 8.30am - 5.00pm

Phone (01256) 844844
Fax (01256) 845200
TextPhone (01256) 845400
SMS Text Messaging 07797 877006

Benefits - housing & council tax	(01256) 810680
Business development	(01256) 845359
Council tax	(01256) 358555
Customer Contact Centre abandoned vehicles asbestos bonfires car parking dog wardens drainage enquiries dropped kerbs food hygiene licenses noise complaints pest control refuse collection roads & footpaths street cleansing street lighting Bus/Travel Tokens	(01256) 844844
Electoral registration	(01256) 845264
Housing waiting list enquiries homelessness enquiries	(01256) 845393 (01256) 845250
Mayor's office	(01256) 845591
Planning applications and appeals	(01256) 844844
Planning enforcement	(01256) 845249

We can be contacted by email and have a number of addresses set up to allow your message to be directed to the most appropriate person at the council.

General enquiries may be sent to the following email address:
info@basingstoke.gov.uk or by using our online email form.

back to index

Buses

Hampshire Bus Company
01256 464501

Reading Buses
0118 9594000

back to index

Citizens Advice Bureau

Franklin Avenue
Tadley
0118 9817660

back to index

Dial-a-Ride Community Transport

Dial-a-Ride logo

01256 462101

back to index

Hampshire County Council

Hampshire County Council
Visit
Headquarters opening times: 8.30am - 5.15pm Monday – Thursday 8.30am - 4.45pm Friday Maps and directions to our headquarters
Write
Hampshire County Council The Castle Winchester Hampshire SO23 8UJ
Email
info.centres@hants.gov.uk General enquiries form
Phone	Emergencies and out of hours
0800 028 0888 - Free helpline for calls made within Hampshire 01962 870500 - Calls from within the UK 0808 100 2484 - Minicom for hearing and speech impaired customers within Hampshire 01962 841841 - Main switchboard	01962 841841 - (recorded message) 0845 600 45 55 - For Adult services in Hampshire and Portsmouth 023 80 233344 - For Adult services in Southampton Further emergency contacts
A-Z of Services
Full listing of services
Information Centres
Basingstoke information centre	Monday - Friday: 9.30am - 5.30pm Saturday: 9.30am - 2.00pm
Farnborough information centre	Monday -Tuesday 9.30am - 7pm Wednesday - Friday 9.30am - 5pm Saturday 9.30am - 4pm
New Milton information centre	Monday to Friday: 8.45am - 4.30pm Cash Office only Monday to Friday 8.45am - 3.30pm
Waterlooville information centre	Monday & Tuesday 9.30am - 5.00pm Wednesday 9.30am - 1.00pm Thursday 9.30am - 7.00pm Friday 9.00am - 7.00.pm Saturday 9.30am - 5.00pm
Winchester information centre	Monday to Friday 8.30am - 5.30pm

back to index

Help the Aged - free Handy Van service

Help the Aged has a free Handy Van service which for people meeting the following criteria:

over the age of 60
applicant’s disposable savings/ assetsdo not exceed 20,000 (excluding the value of their home)
Handy Van operates within the area (which having checked the website, Silchester postcodes appear to be covered)

Help the aged will assess the safety and security of your home and fit chains and window locks if necessary for free, as well as safety features such as smoke and carbon monoxide detectors.

They can be contacted by calling 01255 473 999 or by visiting www.helptheaged.org.uk/en-gb/AdviceSupport/HomeSafety/SecureYourHome/default.htm

back to index